Key Responsibilities

• Responsible for online materials in membership resources corner including but not limited to, presentation/information/translations/contents/notices
• Provide administrative and operations support for the department, such as all regions’ membership documents (Marketing Handbook, Member Handbook, Membership Application Forms), training material, procedures, and guidelines
• Assist in revising and updating the Membership policies, FAQ, and verifying the business flow/documents
• Maintain proper document filing (both offline and online), and providing translations from Chinese to English whenever necessary
• Assist with the planning and execution of new/existing projects, aligning them with department goals
• Any other duties as assigned

Requirements

• Minimum Diploma in Business Administration, Communications, and other related fields
• At least one year of relevant working experience
• Good time management skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, SharePoint)
• Bilingual (English, Chinese) in both written and spoken for responding to email and queries from Mandarin speaking members
• Quick learner with a positive attitude