Reception Duties

• Greet and welcome visitors in a professional and friendly manner.
  Manage incoming calls, emails, and correspondence, directing them to the appropriate staff.

• Handle visitor registration and issue access passes in line with company security procedures.

• Maintain a tidy and presentable reception area.

• Manage incoming and outgoing mail, couriers, and deliveries.

Facilities & Office Support

• Assist with general office and facilities management, including ordering supplies and stationery.

• Coordinate with vendors and contractors for office maintenance, cleaning, and repair services.

• Monitor meeting rooms, pantry supplies, and office equipment, ensuring availability and functionality.

• Support health, safety, and security procedures within the office.

• Assist with seating arrangements, desk booking systems, and space management as required.

Administrative Support

• Provide support for staff travel bookings, visitor arrangements, and event logistics.

• Assist with filing, data entry, and document management.

• Support office initiatives (e.g., staff engagement activities, sustainability projects).

• Assist HR/Administration team with ad-hoc tasks as needed.

Qualifications & Skills

Education & Experience

• Diploma or equivalent qualification in Business Administration, Office Management, or related field.

• Minimum 1–2 years’ experience in reception, administrative, or facilities support roles.

Key Skills

• Excellent communication and interpersonal skills.

• Strong organizational skills with the ability to multitask and prioritize.

• Professional and customer-focused demeanor.

• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).

• Basic knowledge of office and facilities management practices (preferred).

Personal Attributes

• Warm, approachable, and service-oriented personality.

• Proactive and resourceful in problem-solving.

• Detail-oriented with a high level of reliability and discretion.

• Team player with flexibility to assist across different tasks.